Engineering Intern - Cloud Operations Monitoring

SUMMER, FALL & WINTER 2024

Shure offers a challenging, fun and rewarding internship program.

This summer and fall we are looking for a master’s Level Engineering student to join us full time for the remainder of the summer and during the fall/winter semester. This intern will be required to work onsite 9am-4pm CST Monday through Friday throughout the internship. 

We are seeking an enthusiastic and motivated individual for our Cloud Operations Monitoring Engineering Team. As an engineering intern, you will be crucial in monitoring, maintaining, and supporting our cloud-based infrastructure. This internship offers an excellent opportunity to gain hands-on experience and work in a dynamic environment within a renowned audio technology company.

This Internship is Onsite.

·         Monitor and ensure the availability and performance of our cloud-based applications and infrastructure.

·         Execute routine infrastructure maintenance, patch management, and performance tuning tasks.

·         Monitor and respond to alerts and incidents to maintain system stability and minimize downtime.

·         Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

·         Contribute to designing and implementing new monitoring tools and strategies.

·         Document incidents, actions, and resolutions accurately to build a comprehensive knowledge base.

·         Analyze system logs and performance metrics to identify potential areas for improvement and optimize system performance.

·         Stay updated with cloud-based technologies and best practices to contribute to continuous improvement efforts.

• Pursing a master’s degree in Computer Science, Information Technology, or a related field is required.
• Basic understanding of cloud computing concepts and technologies (AWS, Azure, or Google Cloud).
• Exposure to incident management and change control processes.
• Strong analytical and problem-solving skills to resolve complex technical issues.
• Excellent communication and collaboration skills to work effectively in a team environment.
• Self-motivated and able to work independently with minimal supervision.

PREFERRED QUALIFICATIONS
• Relevant certifications such as AWS Certified Cloud Practitioner or Microsoft Azure Fundamentals.
• Experience with containerization technologies (Docker, Kubernetes) and infrastructure-as-code tools (Terraform, CloudFormation).
• Familiarity with monitoring and alerting tools such as Nagios, Zabbix, Prometheus, or Datadog.
• Familiarity with logging and monitoring solutions like ELK stack, Splunk, or Grafana.
• Knowledge of networking concepts and protocols (TCP/IP, DNS, HTTP).

WHO WE ARE
Shure’s mission is to be the most trusted audio brand worldwide – and for nearly a century, our Core Values have aligned us to be just that. Founded in 1925, we are a leading global manufacturer of audio equipment known for quality, reliability, and durability. We engineer microphones, headphones, wireless audio systems, conferencing systems, and more. And quality doesn’t stop at our products. Our talented teams strive for perfection and innovate every chance they get. We offer an Associate-first culture, flexible work arrangements, and opportunity for all.

Shure Incorporated is headquartered in Niles, Illinois, with remote and hybrid opportunities throughout the United States. We have more than 35 regional sales offices, engineering hubs, and manufacturing facilities throughout the Americas, EMEA, and Asia.

THE MIX MATTERS
Don’t check off every box in the job requirements? No problem! We recognize that every professional journey is unique and are committed to providing an equitable candidate experience for all prospective Shure Associates. If you’re excited about this role, believe you’ve got the skills to be successful, and share our passion for creating an inclusive, diverse, equitable, and accessible work environment, then apply!